17th Street Automotive Customer Privacy Policy

Effective Date: May 20, 2024

1. Introduction

Welcome to 17th Street Automotive. Your privacy is of utmost importance to us, and we are committed to protecting the personal information of our customers. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your personal information.

2. Information We Collect

To provide you with the best possible service, we may collect the following types of information:

- Personal Identification Information: Name, address, phone number, email address, driver's license number, and vehicle registration details.

- Payment Information: Credit card details, billing address, and other payment-related information.

- Service Information: Vehicle identification number (VIN), service history, and maintenance records.

- Digital Information: IP address, browser type, operating system, and browsing history on our website.

3. How We Use Your Information

We use your information to:

- Provide and improve our automotive services.

- Process transactions and send transaction-related communications.

- Respond to your customer service requests and support needs.

- Send periodic emails/texts regarding your order or other products and services.

- Improve our website and services based on feedback and interactions.

- Comply with legal obligations and protect our rights.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

- Service Providers: We may share your information with trusted service providers who assist us in operating our business, conducting our affairs, or servicing you, as long as those parties agree to keep this information confidential.

- Legal Requirements: We may disclose your information if required by law or in the good-faith belief that such action is necessary to comply with legal processes, respond to claims, or protect the rights, property, or safety of 17th Street Automotive, our employees, customers, or the public.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you enter sensitive information (such as credit card information) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

6. Your Privacy Choices

You have the right to:

- Access, correct, update, or request deletion of your personal information.

- Opt-out of receiving promotional communications from us by following the instructions in those communications or contacting us directly.

- Request the restriction of processing your personal data under certain circumstances.

- Withdraw your consent at any time, where processing is based on your consent.

7. Changes to Our Privacy Policy

17th Street Automotive reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on our website. You are encouraged to review this policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

17th Street Automotive 

1780 Virginia Beach Blvd, Virginia Beach, VA 23454

(757) 425-8917

https://17thstreetauto.com/

Thank you for choosing 17th Street Automotive. We are dedicated to protecting your privacy and providing you with exceptional service.