Whatever you do, try not to do state inspection with them. They rip you off.
Thank you for sharing your experience with us. We take all feedback seriously and are committed to addressing any concerns our customers may have. We understand that you came in without an appointment, and we made sure to perform a complimentary digital vehicle inspection attached (https://shop.tekmetric.com/inspection/jTjmrW1aTbuPGFRX39GqpjhNNUrBgLIEGv4Zt0gKxVY) During this inspection, our technician captured video evidence of the upper control arm that we identified as needing attention. We appreciate that another shop may have given a different opinion, and we always welcome customers to return or give us a call if they have any concerns. We are more than willing to offer a second opinion to ensure our customers feel confident in the work we recommend. As a small, local business, we strive to provide the best service possible while adhering to the highest standards, including the Virginia State Inspection Manual. If there was an issue with your inspection, we are fully prepared to work with Virginia State Troopers to resolve any discrepancies. Please know that your safety and satisfaction are our top priorities, and we apologize if there was any misunderstanding. We encourage you to reach out to us directly so we can address any unresolved issues. We will also follow up with a phone call soon. Thank you for choosing 17th Street Automotive. Owner, 17th Street Automotive
- 17th Street Automotive