Virginia Beach Auto Repair

We are absolutely thrilled to hear such high praise! Knowing that you consider us the best and acknowledge our professionalism and accuracy is incredibly rewarding. Our team takes great pride in their work, and your recognition reaffirms our commitment to excellence. Your trust in choosing us for all your service needs means the world to us, and we want to assure you that we don't take this responsibility lightly. We are honored to be your preferred service provider and are dedicated to maintaining the high standard of service that you've come to expect from us. Thank you for taking the time to share your positive experience, and thank you for your steadfast loyalty. We look forward to serving you for many years to come!

Dear Sarah , Your kind words mean the world to us! We're so glad we could help you out during your vacation in Virginia Beach. Nothing is worse than truck trouble when you're trying to enjoy some time away from home. Our team is always committed to providing exceptional customer service, and it's truly rewarding to hear that our efforts made a positive impact on your experience. We're thrilled that we were able to locate the necessary part and get your truck back up and running quickly. Thank you for taking the time to share your review 🙏🙏. It's a testament to the dedication of our team, and we're incredibly grateful for your support. Please don't hesitate to reach out if you ever need our assistance again (hopefully not on your next vacation ☺) We're always here to help! ❤❤❤

We're so grateful for your kind words! We strive to provide our customers with the best possible experience, and it's truly rewarding to hear that you were impressed with our team's expertise and customer service. We understand that our prices may be slightly higher than some other competitors, but we believe that the quality of our work and the value we provide are worth the investment. We use only the highest quality parts and materials, best in the business warranty practices/timeline and our technicians are highly trained and experienced. We're also committed to providing transparent and honest communication with our customers, so you can always be sure that you understand the work that's being done and the cost associated with it. We believe in doing things right the first time and are heartened to hear that you feel the value we provide is well worth it. Your trust and satisfaction are paramount to us, and we look forward to serving you in the future ❤❤❤

We are humbled by your kind words and for taking the time to share your 5 ⭐⭐⭐⭐⭐ experience with us on your 2012 Chrysler 200. We're truly humbled by your review and immensely grateful for the trust you've placed in our team. It's our goal to provide not just expert service but also a welcoming atmosphere where our customers can feel at ease and informed about the care their vehicles are receiving. We're delighted to hear that you felt at home and valued, as that's exactly the experience we strive to offer. We look forward to being there for you whenever you need us. Thank you once again for making us your chosen spot for automotive care. 17thstreetauto.com STAFF ❤️❤️❤️❤️❤️

It's fantastic to hear such a glowing FIVE ⭐⭐⭐⭐⭐ review! It seems like Kirsten and the team at the car service center left a great impression on you with their professionalism, cleanliness, and expertise. Positive experiences with mechanics can indeed be a breath of fresh air when they're often accompanied by a stereotype of being quite the opposite. Your elderly friend's comfort and the patient, well-spoken nature of the staff, especially at the front desk, highlight their commitment to customer service. Thank you for sharing your experience; it's a great help to others looking for trustworthy car service options! ❤️❤️❤️❤️❤️ 17th Street Automotive Crew!

Wow, your review has truly brightened our day! We're over the moon to hear that you had such a fantastic experience with us. It's our passion to not only meet but exceed the expectations of our customers, and we're ecstatic to know we hit the mark with you and your friend. Kirsten and the rest of our team will be so pleased to hear your kind words. We believe that kindness and patience are just as important as the technical skills our mechanics bring to the workshop every day. It's heartwarming to know that our efforts to maintain a friendly, clean, and professional environment have not gone unnoticed. Thank you for recognizing the hard work and dedication of our team. We absolutely love having you and your friends as part of our extended family, and we can't wait to welcome you back again for another stellar experience! Enthusiastically yours, 17th Streeeeet Automotive!!!! ❤❤❤❤❤

We take pride in our work, we invest in our community, in ourselves thru hard work, training classes, certifications, clean organized shop, picture/videos for transparency, update our equipment, we consistently maintain everything to keep our shop flowing flawlessly. Below is a link of everything we reported to you with pictures and videos... https://shop.tekmetric.com/inspection/ej6lrkMuOlLBnPU2F0TaIQ2k51ey6FXn9XyQYDJPGmU Simply put we cannot operate our business on a customer's budget. You can give Walmart a 5 star review but a small local business a 1 star because we presented you with EVERYTHING that was wrong with your 2009 Chevrolet Silverado 1500 that has 308,409 MILES, the price might seem overwhelming because the lack of maintenance/updated repairs on your part, if you are holding us accountable why you think we are "crooks" with your 1 star opinion...it is also right to protect our business to hold the owner accountable with 100% transparency and the actual reason why the trucks condition has....been neglected and abused, and if that is how you do your roofing business, that is 100% fine. If you have any issue with our prices, I would be more than happy to take you for a tour in our shop facility to show you our interior processes and introduce you to 8 of our fully staffed technician all certified VA State Safety Inspectors with over 200 years of experience combined that works on EVERY year, EVERY make and EVERY model. Next time take it to a Walmart Service Center, oooh that's right, you cannot. Otherwise, Thank you for sharing your feedback. We sincerely apologize if our service did not meet your expectations. We assure you that fairness and transparency in pricing are core to our business values. We are glad you appreciated the transportation provided to the service station and would like the opportunity to discuss your concerns in more detail. Please reach out to us directly at your earliest convenience. Peace be with you. 17th Street Automotive THE Bossman.

Thank you so much for your wonderful review! We're delighted to hear that you found our service honest and great on you 2004 Mercedes E320 🚗– it's truly heartening to know that we've met your expectations 😊😊😊😊😊

Thank you for your kind words! We're delighted to hear that you had an awesome experience at our reception. Our team is dedicated to providing top-notch service, and we're thrilled to know that we hit the mark for you. Please don't hesitate to reach out if you have any further needs. We appreciate your feedback and hope to serve you again soon! ⭐⭐⭐⭐

Response: Thank you so much for the 5-star review! We're delighted to know that you were satisfied with our Vehicle Inspection, Auto maintenance, and Oil change services on your 2006 Ford Explorer Eddie Bauer. Our team takes pride in ensuring that our customers' vehicles are in top shape and it's always great to hear positive feedback. Please drive safely and remember that we're here for any of your future automotive needs. Thanks again for choosing us! 🚗🔧🌟