4

It's never good to have car troubles on vacation. Though I live in Richmond and am in VB many times per year, a breakdown is a breakdown and I needed help. I was especially happy to find 17th Street Auto open on the July 4th weekend, especially the day after tropical storm Arthur came through the area. While their single Yelp review wasn't glowing, the reviews I'd read elsewhere gave me enough to take a chance and I'm glad I did. These guys helped me get my car to the shop, since it wouldn't start, and called me an hour after I dropped it off with the diagnosis. I gave the go-ahead to replace the alternator and also the three older belts since they already had it apart I also asked them to clear out the AC drain hose because water was leaking onto the floor in the car. I dropped a star from my review because this wasn't done. Overall, this was a good repair experience and I'd go there again. They were quick with a diagnosis, quick with the repair, came in cheaper than their estimate, even with the added belts, and called when they said they would call. I'm not a fan of chain automotive repair places (Meineke, Midas, etc.) and prefer to support locally owned small businesses like this. The pricing seemed fair for the work they did and the urgency with which they did it. It would have been easy to overcharge me because they knew I had to get the car repaired. I appreciate that they didn't gouge me, and seem to run a good repair shop.

5

My wife found this place about 10 years ago. No special relationship, just a referral. They've taken care of her for a decade, always doing great work for a great price. We've been talked out of more work than we been advised to do. Great advice, always looking out for us. We have a hard time getting to the shop during working hours, 17th Street is great because we can drop early, pick up late if we need to. Could not more highly recommend this place.

5

Great Staff