Virginia Beach Auto Repair

It's fantastic to hear such a glowing FIVE ⭐⭐⭐⭐⭐ review! It seems like Kirsten and the team at the car service center left a great impression on you with their professionalism, cleanliness, and expertise. Positive experiences with mechanics can indeed be a breath of fresh air when they're often accompanied by a stereotype of being quite the opposite. Your elderly friend's comfort and the patient, well-spoken nature of the staff, especially at the front desk, highlight their commitment to customer service. Thank you for sharing your experience; it's a great help to others looking for trustworthy car service options! ❤️❤️❤️❤️❤️ 17th Street Automotive Crew!

Wow, your review has truly brightened our day! We're over the moon to hear that you had such a fantastic experience with us. It's our passion to not only meet but exceed the expectations of our customers, and we're ecstatic to know we hit the mark with you and your friend. Kirsten and the rest of our team will be so pleased to hear your kind words. We believe that kindness and patience are just as important as the technical skills our mechanics bring to the workshop every day. It's heartwarming to know that our efforts to maintain a friendly, clean, and professional environment have not gone unnoticed. Thank you for recognizing the hard work and dedication of our team. We absolutely love having you and your friends as part of our extended family, and we can't wait to welcome you back again for another stellar experience! Enthusiastically yours, 17th Streeeeet Automotive!!!! ❤❤❤❤❤

We take pride in our work, we invest in our community, in ourselves thru hard work, training classes, certifications, clean organized shop, picture/videos for transparency, update our equipment, we consistently maintain everything to keep our shop flowing flawlessly. Below is a link of everything we reported to you with pictures and videos... https://shop.tekmetric.com/inspection/ej6lrkMuOlLBnPU2F0TaIQ2k51ey6FXn9XyQYDJPGmU Simply put we cannot operate our business on a customer's budget. You can give Walmart a 5 star review but a small local business a 1 star because we presented you with EVERYTHING that was wrong with your 2009 Chevrolet Silverado 1500 that has 308,409 MILES, the price might seem overwhelming because the lack of maintenance/updated repairs on your part, if you are holding us accountable why you think we are "crooks" with your 1 star opinion...it is also right to protect our business to hold the owner accountable with 100% transparency and the actual reason why the trucks condition has....been neglected and abused, and if that is how you do your roofing business, that is 100% fine. If you have any issue with our prices, I would be more than happy to take you for a tour in our shop facility to show you our interior processes and introduce you to 8 of our fully staffed technician all certified VA State Safety Inspectors with over 200 years of experience combined that works on EVERY year, EVERY make and EVERY model. Next time take it to a Walmart Service Center, oooh that's right, you cannot. Otherwise, Thank you for sharing your feedback. We sincerely apologize if our service did not meet your expectations. We assure you that fairness and transparency in pricing are core to our business values. We are glad you appreciated the transportation provided to the service station and would like the opportunity to discuss your concerns in more detail. Please reach out to us directly at your earliest convenience. Peace be with you. 17th Street Automotive THE Bossman.

Thank you so much for your wonderful review! We're delighted to hear that you found our service honest and great on you 2004 Mercedes E320 🚗– it's truly heartening to know that we've met your expectations 😊😊😊😊😊

Thank you for your kind words! We're delighted to hear that you had an awesome experience at our reception. Our team is dedicated to providing top-notch service, and we're thrilled to know that we hit the mark for you. Please don't hesitate to reach out if you have any further needs. We appreciate your feedback and hope to serve you again soon! ⭐⭐⭐⭐

Response: Thank you so much for the 5-star review! We're delighted to know that you were satisfied with our Vehicle Inspection, Auto maintenance, and Oil change services on your 2006 Ford Explorer Eddie Bauer. Our team takes pride in ensuring that our customers' vehicles are in top shape and it's always great to hear positive feedback. Please drive safely and remember that we're here for any of your future automotive needs. Thanks again for choosing us! 🚗🔧🌟

Thank you so much for giving us a chance, especially when your regular mechanic was unavailable. We're delighted to hear that you appreciated our detailed breakdown and recommendations. Ensuring our customers are well-informed is a top priority for us. We look forward to assisting you in the future and are always here to help with your vehicle's needs. Welcome to our automotive family!

We appreciate you for taking the time to share your experience with us! We're glad we could assist you promptly, especially on a Saturday morning. It's our goal to get our customers back on the road safely and efficiently. We appreciate your kind words regarding our pricing as well. Whenever you need us, we're here to help. Safe travels!

We are ecstatic for your kind words and positive ⭐⭐⭐⭐⭐ feedback! We pride ourselves on our commitment to ASE excellence, and it's always rewarding to hear when we've met the expectations of our valued customers. We aim to consistently deliver top-notch service, and your recognition is greatly appreciated. Please don't hesitate to reach out if you need any more assistance in the future on your 2005 Honda Odyssey ❤❤❤❤❤. Your friendly neighborhood mechanics @17thstreetauto

Thank you so much for taking the time to share your positive experience with our garage. We're thrilled to hear that you appreciated our timely and professional service, especially the interactions with Kristen. She's indeed a valuable member of our team and we're extremely lucky to have her. We're always here to help and look forward to welcoming you back to 17th Street Automotive in the future! Warm regards ❤ Team 17th Street 🚗🚓🚕🛺🚙🚐🚑🚒