Virginia Beach Auto Repair

It's essential for maintaining transparency and trust with customers. 1. **Expertise and Time Investment**: Diagnostics is a service that requires the expertise of trained technicians who use specialized equipment to understand the problems with a vehicle. This process involves time and skill to interpret the data accurately. Like any other professional service, whether it’s consulting a doctor for a diagnosis before treatment or an architect drafting plans before construction begins, the expertise and time of these professionals need to be compensated. 2. **Separate Processes**: Automotive diagnostics and repairs are two distinct processes. Diagnostics involves identifying problems, whereas repairs are about fixing those problems. The diagnostic fee covers the cost of determining what needs to be fixed, which is a necessary and separate step from the actual repair work. Just as in medicine, where diagnosis and treatment are billed separately, automotive services follow a s ... read more

17th street automotive we understand that trust and integrity is essential in being in this industry.  Therefore, we have been a member of MAP - Motorist Assurance Program since the beginning of our Better Business Bureau to be up to date on our customer retention relationship program. The Motorist Assurance Program (MAP) is designed to promote trust and communication between automotive repair shops and their customers. By becoming a member of MAP, automotive repair shops agree to adhere to specific standards of service and conduct, which benefits both the shops and their customers in several ways: Enhanced Credibility: Membership signals to customers that the shop is committed to maintaining high standards of quality and ethics. This can enhance the shop's reputation and make it more attractive to potential customers. Standardized Service Procedures: MAP provides standardized service procedures and guidelines for vehicle inspections and repairs. This helps ensure that all ... read more

  When looking for an auto repair shop, considering a comprehensive set of factors can ensure you receive high-quality service, value for your money, and support from a business that actively contributes to the community and adheres to high industry standards. Here's an expanded list that includes community involvement and other important attributes: Certifications: Choose shops with ASE-certified technicians, indicating they've passed rigorous tests to prove their skills. Look for master ASE-certified technicians for even higher levels of expertise. Community Involvement: High School Development and Apprenticeship Programs: Support shops that invest in the future by providing learning opportunities and apprenticeships for high school students. First Responders Appreciation: Favor shops that recognize and appreciate the hard work of first responders through discounts or special services. Military Assistance Programs: Shops involved in assistance programs for military ... read more