Posted on 3/26/2024
It's essential for maintaining transparency and trust with customers. 1. **Expertise and Time Investment**: Diagnostics is a service that requires the expertise of trained technicians who use specialized equipment to understand the problems with a vehicle. This process involves time and skill to interpret the data accurately. Like any other professional service, whether it’s consulting a doctor for a diagnosis before treatment or an architect drafting plans before construction begins, the expertise and time of these professionals need to be compensated. 2. **Separate Processes**: Automotive diagnostics and repairs are two distinct processes. Diagnostics involves identifying problems, whereas repairs are about fixing those problems. The diagnostic fee covers the cost of determining what needs to be fixed, which is a necessary and separate step from the actual repair work. Just as in medicine, where diagnosis and treatment are billed separately, automotive services follow a s ... read more