Posted on 4/14/2023
There are several reasons why automotive repair shops might choose not to install customer-supplied parts: Warranty and liability concerns: When a repair shop installs parts, they typically provide a warranty for the labor and the parts they supply. However, when using customer-supplied parts, it becomes difficult for the repair shop to offer any warranty, as they cannot guarantee the quality or suitability of the parts. This can also expose the repair shop to potential liability issues if the part fails or causes damage to the vehicle. Quality control: Repair shops often have established relationships with reputable parts suppliers and manufacturers, ensuring they use high-quality, reliable parts. Customer-supplied parts may be of unknown quality, which can lead to poor performance, premature failure, or safety concerns. Profitability: Repair shops often make a profit on the parts they sell and install, which helps cover their overhead costs and keeps their labor rates competitive ... read more